HiperDino - Telde Canary Islands Automated Warehouse with TGW Rovolution

Project Overview

HiperDino, a Canary Islands-based supermarket chain, sought to address warehouse congestion and streamline logistics processes at its Telde facility. With a daily handling volume of 7,000 pallets and responsibility for supplying 235 stores across five Canary Islands, the company needed an automated solution to boost efficiency, speed up deliveries, and handle high-value tobacco products reliably.

The 50,000 m² warehouse (situated on a 120,000 m² site) faced the dual challenge of managing high throughput while ensuring ergonomic working conditions for employees. A key requirement was specialized handling for tobacco—5,000 to 10,000 cartons per day—given its high-value nature. After evaluating proposals from intralogistics specialists, HiperDino selected TGW Logistics for its innovative technology, including the AI-powered Rovolution picking robot and ergonomic picking stations that exceeded the company’s expectations.

The project’s core goals were to decongest the warehouse, increase process efficiency, accelerate deliveries, and enable continuous performance improvement—all while maintaining employee comfort. TGW’s FlashPick® system, paired with the Rovolution robot, was chosen as the centerpiece to meet these objectives.

Technical Solution

TGW FlashPick® Automated Fulfillment System

The backbone of the solution is TGW’s FlashPick® system, a goods-to-person automation platform designed for high-efficiency order fulfillment. The system integrates with shuttle storage and conveying technology to streamline the flow of goods from storage to picking stations. It optimizes inventory retrieval and order assembly, ensuring fast and accurate processing of the 7,000 daily pallets destined for HiperDino’s stores.

Key Features

The AI-powered Rovolution picking robot is a standout feature, specialized for handling 5,000-10,000 daily tobacco cartons. Its artificial intelligence ensures accurate, efficient picking of high-value items, reducing loss and error.

The 50,000 m² warehouse’s integration with FlashPick® and automated conveying systems decongests operations, transforming a crowded facility into a streamlined distribution hub. This space optimization supports the high daily throughput of 7,000 pallets.

Ergonomic picking stations prioritize employee well-being, a critical feature for sustained productivity. By minimizing physical strain, the design reduces turnover and fatigue while maintaining high performance.

The system’s ability to serve 235 stores across five Canary Islands with accelerated delivery times reflects its scalability and reliability. Automated workflows ensure timely, consistent shipments to diverse store locations.

Continuous performance improvement is enabled by the system’s data-driven design, allowing HiperDino to adapt to growing demand and evolving business needs without major infrastructure overhauls.

Results & Benefits

The primary outcome is streamlined logistics processes and a decongested warehouse, eliminating the inefficiencies of manual operations. This transformation has created a more organized, productive working environment.

Process efficiency has significantly increased, with accelerated delivery times to the 235 stores across five Canary Islands. This speed ensures fresher products and improved customer satisfaction at the store level.

The Rovolution robot has achieved reliable handling of 5,000-10,000 tobacco cartons per day, reducing human error and ensuring the safe, accurate fulfillment of high-value orders. This precision protects revenue and enhances operational reliability.

Maximum employee ergonomics are maintained through TGW’s specialized picking stations, reducing physical strain and improving job satisfaction. This has positive impacts on employee retention and productivity.

The automated system enables continuous performance improvement, allowing HiperDino to scale operations and adapt to growing distribution needs. This future-proofing ensures the warehouse can keep pace with the company’s expansion.

Challenges & Solutions

HiperDino’s primary challenge was warehouse congestion and inefficient logistics processes unable to handle 7,000 daily pallets. TGW’s FlashPick® automated system addressed this by streamlining workflows, integrating storage, picking, and conveying to decongest the facility.

The safe and efficient handling of high-value tobacco products (5,000-10,000 cartons/day) was a critical challenge. The AI-powered Rovolution picking robot provided a specialized solution, ensuring accurate, reliable picking that minimizes loss and error.

Supplying 235 stores across five Canary Islands with timely deliveries required a scalable, fast system. The integrated automated material flow and picking technology accelerated delivery speed and improved process reliability, ensuring stores receive orders on schedule.

System Integrator

TGW Logistics served as the system integrator and technology provider for the project, delivering its FlashPick® system and Rovolution picking robot tailored to HiperDino’s grocery distribution needs. The company was selected after HiperDino evaluated multiple intralogistics specialists, as TGW exceeded expectations in technology, particularly for picking stations and AI-driven Rovolution.

TGW’s responsibilities included system design, integration of FlashPick® with the Rovolution robot, supply of ergonomic picking stations, and implementation of conveying systems. The company’s expertise in grocery distribution automation ensured the solution addressed HiperDino’s unique challenges—high throughput, specialized product handling, and store distribution across multiple islands.

The successful implementation reflects TGW’s ability to deliver technology that balances efficiency, speed, and employee ergonomics. By leveraging AI and automated workflows, TGW enabled HiperDino to transform its warehouse operations, supporting growth and maintaining high service levels for its 235 stores.