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Technology Expertise
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Service Capabilities
Company Overview
Intralox is the leading conveyance solutions provider helping move the world’s most critical products. The company enhances food safety, powers e-commerce, and solves challenges for industries ranging from food processing to industrial manufacturing to logistics and material handling. With a holistic approach, Intralox has a history of transforming movement by pushing the boundaries of modern conveyance. It was founded on principles of doing the right thing, treating customers, employees, and suppliers with honesty, fairness, and respect, earning recognitions like U.S. Postal Service Supplier Performance Award, American Society of Baking Operational Excellence Award, Tyson Foods Supplier of the Year, Material Handling Institute MODEX Innovation Award, and Continental Tire “A-Supplier”.
Intralox has a global market position with 60,000+ customers in 100+ countries, supported by 18 languages. The company's scale includes shipping more than 12,500 orders per month globally and supporting every order with award-winning customer service.
The core value proposition is providing an extensive portfolio of technologies and services to enhance food safety, power e-commerce, and solve industry challenges through direct partnerships for extraordinary customer service, industry-specific expertise, faster innovation, and implementation cycles, minimizing product waste and plant downtime. Key differentiators include a culture of innovation with 2,300 patents in force, 20+ original patent applications annually, and $30+ million spent on invention and innovation in the past year; direct business model avoiding distributors; continuous improvement in conveyance systems.
Core Capabilities
Technology Solutions
Intralox provides a wide portfolio of conveyor belts and conveyance equipment designed for uptime and predictability. Key offerings include Modular Plastic Belting with hundreds of thousands of configuration options for straight-running, radius, and chain belts; ThermoDrive Belting for hygienic food processing; Active Integrated Motion Equipment for automating product handling in washdown environments; Activated Roller Belt Equipment for complex back-end processes like sorting, merging, and aligning; Spirals for conditioning processes like cooling, proofing, or freezing.
The technology approach is innovative with resources like Belt Finder for detailed technical information on conveyor belts, components, and accessories; CalcLab for collaboration with Intralox engineers. Features include dedicated industry-specific experts, 24/7 customer service (in select regions), access to technical experts, and remote assistance options.
Industry Expertise
Intralox serves industries including Food (proteins, fruits, vegetables, baked goods, snacks), Beverage and Containers (canned and bottled drinks, aluminum drinking cans), Packaging (case package handling, consumer goods, corrugated board), Logistics and Material Handling (e-commerce, distribution, postal, parcel), Tire and Automotive (tire and automotive production, electric vehicle batteries), Industrial (appliances, fabrics and textiles, foam, amusement).
The company provides expertise in solving conveyance challenges specific to each industry, with a focus on enhancing food safety and efficiency in logistics.
Service Approach
Intralox offers comprehensive services including direct collaborative partnerships for customer service and implementation, dedicated industry-specific experts, 24/7 customer service in select regions, access to technical experts, and remote assistance options. The implementation methodology involves guarantees for belt performance, expedited shipping, on-time shipping, and application-specific performance for belt life/wear, sanitation, and productivity.
The service philosophy is based on principles of doing the right thing and treating customers with honesty and respect. Geographic service coverage is global with direct service in 100+ countries and assembly centers strategically positioned.
Competitive Advantages
- Global Scale and Reach: Serves 60,000+ customers in 100+ countries with direct service and global assembly centers for rapid response.
- Innovation Leadership: 2,300 patents in force, 20+ original applications annually, $30+ million invested in innovation for cutting-edge conveyance solutions.
- Performance Guarantees: Offers guarantees on belt performance, shipping times, and application-specific metrics like sanitation and productivity.
- Customer-Centric Model: Direct partnerships avoiding distributors ensure extraordinary service, expertise, and faster innovation cycles.
- Operational Excellence: 99.9% on-time expedited shipments, 99.4% customer service accuracy, 98% same-day quotes, 90+ million pieces in stock.
Global Presence
Intralox operates globally with headquarters in New Orleans, USA (Americas), Hoofddorp, The Netherlands (Europe), Shanghai, China (Asia), and offices in Hanover, USA; Grand Rapids, MI, USA; Hammond, LA, USA. The company has assembly centers in Australia, Brazil, India, Japan, Mexico, The Netherlands (Wehl), and the United Kingdom, supporting direct service in 100+ countries across all regions.
Innovation & Technology
Intralox invests in continuous experimentation and idea-building for innovative products, with 2,300 patents in force and 20+ original applications annually, spending $30+ million on invention and innovation in the past year. Emerging technologies include Active Integrated Motion and Activated Roller Belt Equipment for advanced handling.
The innovation philosophy is pushing boundaries of modern conveyance through culture of innovation. Recent technological advances feature solutions minimizing waste and downtime.
Typical Project Profile
Project Types:
- Conveyor belt implementations for food processing
- Automated handling in logistics centers
- Custom belting for industrial manufacturing Typical Timeline: Varies by project scope Implementation Approach: Collaborative partnerships with expertise for optimized solutions
Why Choose Intralox
Intralox is the leading conveyance provider with innovative, reliable solutions for global industries. Customers benefit from performance guarantees and direct support for minimized downtime and enhanced efficiency.
Related Technologies
- Transport & Conveyors
- Sortation Systems
Research Notes:
- Information gathered from: https://www.intralox.com/about, https://www.intralox.com/products, https://www.intralox.com/industries, https://www.intralox.com/services, https://www.intralox.com/support, https://www.intralox.com/locations, web_search for founded year
- Logo URL verified: Yes
- Last updated: January 05, 2026
- Confidence level: High
- Any information gaps: Revenue and employee count from estimates; certifications not found; client names from awards but not dedicated list; social from knowledge.
